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Questions

Quiz questions are where the learning happens in Shira. This is where you show your learners an email or message, and ask them: does this look like phishing?

In each quiz, you can include as many questions as you wish.

Each question is made up of several components:

Question preferences​

When you create a question, you must:

  • Name the question: this name, like "Invitation to conference" or "Suspicious login notification", is meant to help you recognize the questions you create. A question's name is only visible to space admins and learners never see it when they take a quiz.
  • Tell Shira whether the email or message you're creating is phishing or legitimate. This will allow Shira to determine whether a user's response is correct.

An app​

An app is an interface that looks exactly like the actual app or platform your learner uses every day: Gmail, Outlook, SMS, WhatsApp, etc.

With apps, Shira shows an email or message exactly how it would be in real life. This means that when they face a real-life phishing attack, learners will be more likely to know where to look for clues that it is phishing.

Currently, Shira supports the following apps:

  • Gmail
  • Outlook
  • SMS
  • WhatsApp
  • Facebook Messenger
  • Grindr
note

Let us know if your team relies on apps that aren't in this list and that you would like to see in Shira!

The question's content​

A question's content is the actual email or message that you draft to display in the quiz question.

This can include any elements that are usually part of emails or messages in real life: text, images, file attachments, links, etc.

Explanations​

Explanations are short snippets of text that you can create to explain to learners why the email or message in the question may be a phishing attack or not.

Explanations will be displayed after a learner answers a question, and highlight specific elements in the question.

When you create a question, each explanation must be linked to an element in the question, such as:

  • The sender's name
  • The sender's email address or phone number
  • Specific words, sentences, or images inside an email or message
  • Images or file attachments

The order of explanations that you see when you create the quiz question is the same order that the explanations will be shown to learners when they take the quiz.